Medical Practice IT Support » BWS Technologies

Medical Practice, Healthcare Software and Doctor’s Office Network Support.

Since 1996, BWS Technologies has been providing IT services including:

EMR/Practice Management software
Secure Encrypted Onsite & Offsite Backups
Disaster Recovery Planning and Implementation
Cloud Computing and Remote Desktop solutions
Website and Social Media for Medical Practices
HIPAA Privacy and Security best practices

Today, as doctors and medical practice professionals, you rely heavily on technology devices to support patient care. Many different systems connect providers to patients, medical specialists, online resources. The HIPPA regulatory environment is stringent, and new state healthcare exchanges place additional security and privacy pressures on healthcare organizations.

BWS Technologies monitors and manages your network 24/7/365

Managed Backup & Recovery

Protecting patient data isn’t usually the first thing medical practitioners think about in the morning when they’re on their way to work. But simply, it’s a dose of preventive medicine for your medical practice’s data and overall computer network.BWS Technologies managed backup and recovery ensures that when something goes wrong and no valuable medical practice data is lost.

We too often forget the electronic equipment we use is much like a living, breathing being. The equipment’s life expectancy depends on proper care, avoidance of accidents, and as little physical stress as possible. No matter how much care a device is given, just like living beings, it will stop functioning one day. You can be assured that all your data is safe and secure with the same type of protection that only Fortune 500 companies previously enjoyed when BWS Technologies is your data backup and data security provider!

Network Security

Unauthorized access to your medical practice could jeopardize not only day-to-day practice operations, but the privacy of patient health records. A firewall is no longer enough to protect these valuable assets. In order to meet current regulations today’s medical practice should be secured by a unified threat management (UTM) network gateway, managed end point protection, and real time reporting and trusted information technology professionals.

BWS Technologies actively manages network threats with:

Intrusion Prevention intercepts attacks in their tracks. Working transparently on your network, this innovative application uses thousands of signatures to detect, block and log intrusion attempts, using industry-standard best practices.

Attack Blocker watches for “Unfriendly” machines and over time earn bad reputations and are limited, dropped and rejected. Attack Blocker can also quickly identify unauthorized use of network resources and stop those resources from being allocated to unauthorized users.

Protocol Control covers a broad set of applications, such as Instant Messaging, Peer to Peer activity, online games and streaming media, that can clog your network, reduce productivity, and infect computers with spyware, malware, and viruses.

Virus Blocker protects your entire network from virus threats. Whether it’s a virus, worms, Trojans or malware, our Virus Blocker keeps emails, webmail, downloads and file transfers safe with the latest advances in antivirus technology, and works within a variety of different protocols.

Spyware Blocker will stop spyware, adware and malware before it makes it to your network—and find already infected computers with our powerful Spyware Blocker. We use a wide range of cutting-edge technologies, including URL blocking, cookie blocking, ActiveX blocking of bad vendors and subnet logging, to protect you from attacks and infections.

Phish Blocker maintains the highest level of protection for you and your employees. This application protects your network against “phishing” attacks—emails that direct users to fraudulent websites with the intent to steal personal identity, credit card information and more.

Spam Blocker protects you with top-notch spam scanning and blocking at the edge of your network—before it can do damage or slow you down. Using the latest technologies, Spam Blocker transparently scans for spam, marks messages and intercepts emails. It requires no alteration of your network’s mail configuration and is constantly updated to guard against any refinements in trickery or techniques that senders create to get around other solutions.

Policy Management allows for user, group, and time based policies for web and remote access. Examples include providing more liberal web access to specific employee groups, such as research associates, or to everyone during lunch and breaks.

Reports can be sent via email daily, weekly and monthly reports about the activity in your network and each monitored area. How many viruses and spam were blocked? Which phish were caught? What Websites were visited?

Secure Wireless Access

Mobile diagnosis carts, laptops, printers, telemedicine systems — the wires are disappearing faster than you can list the devices in the practice of medicine today. But wireless security solutions need to offer more than simple traffic encryption for security. A must-have for healthcare providers is an integrated firewall and secure wireless system to inspect and encrypt traffic, enforce common security policies over both wired and wireless networks and detect and disable rogue access points or devices.

Secure Email

No medical practice wants patients’ confidential information leaked to the wrong person. These services ensure that the right recipients open the communications intended for them using simple login mechanisms.Our secure email encryption services also provide automatic scanning of all content and attachments to ensure that the communication itself is not compromised. Establishing a centralized, policy-based email encryption system also assists with regulatory compliance.

Automatic Enforcement
Enforces compliance based on pre-defined policies and rules. Reduces human error and minimizes the risk of security breaches.

Comprehensive Monitoring
Monitoring is a critical piece of your company’s overall privacy strategy. Email content is monitored, identifying confidential information leaving your medical practice and tracking where it is being distributed.

Best Practice Implementation
BWS implements a base line of commonly used rules, dictionaries, and expressions to assist in meeting the compliance standards.

Professionally Managed
We host and manage the hardware and software to enable the encryption/decryption process and manage digital identities.

HIPAA COMPLIANCE SERVICES

The BWS HIPAA Compliance services goes well beyond just providing the HIPAA Risk Analysis. It also includes a package of extremely valuable documents that can be sold as a one time, stand-alone HIPAA Compliance Assessment to a full and ongoing Managed Compliance service.

1. ONE-TIME HIPAA COMPLIANCE PACKAGE.

Not every HIPAA-Covered Entity or Business Associate knows that they are required to have a risk assessment performed, and some that do know may have limited resources to invest in their patients’ (or their own) protection. For these organizations, you can offer a One-Time HIPAA Compliance package. Your package will include all of the documents automatically organized and prepared by the module, including: The HIPAA Policy and Procedures Document, the HIPAA Risk Analysis, the HIPAA Management Plan, and the Evidence of HIPAA Compliance. These core documents, along with all of the supporting documents should be considered your “Basic” offering, and will help your client meet their responsibility of having the audit conducted.

2. HIPAA ASSESSMENT & REMEDIATION

Conducting a comprehensive Risk Assessment is one thing, but that really should not be the “end” for your clients… it should be the “means” to the end. Your assessment is more-than-likely going to uncover a number of issues that need to be addressed. Some of these issues may be nothing more difficult than training an employee to update passwords. But others could be much more serious and involved, like changing the data back-up and recovery program. Your Network Detective HIPAA Compliance tool will provide a Risk Score Matrix that will prioritize the work that should be done based upon potential impact to the business and likelihood of occurrence. Get your client to sign you up for a Remediation Project that will address those issues that carry the highest risk, and highest fines.

3. MANAGED COMPLIANCE SERVICE

Organizations are not static, nor are their networks. New computers, software, mobile devices, equipment and files are continually being added onto the network throughout the year. And even with a relatively stable IT environment, most organizations’ employees come and go, and change positions within the organization at a regular rate. The HIPAA assessment you perform today has a “shelf-life.” How long that is really depends on a number of factors, including the type of the business, size of the organization, and speed of change

Best practice is to have a HIPAA assessment performed at some regular interval (but no less than once a year as required by law) to ensure that the organization is not only compliant at the time of the Risk Analysis – or upon completion of the follow-on remediation project – but that it REMAINS compliant at all times.

After your initial assessment and remediation project is complete, set your client up with a schedule of periodic re-assessments, which we call Monthly Risk Profiles, to ensure continued on-going compliance.

4. PART OF YOUR MANAGED SERVICE

If you are a Managed Service Provider and already have a practice that focuses on the Healthcare Vertical, you might be better off providing a full HIPAA Compliance Risk Assessment as a value added component of your comprehensive managed services contract. Let’s face it, the value of the Assessment goes well beyond just HIPAA Compliance, but the reports alone will add considerable perceived value to the IT services you are delivering.

PROTECT YOURSELF FROM A HIPAA SECURITY BREACH!

If you work for an organization subject to HIPAA, — or if you are an IT Service Provider or other Business Associate of these entities — performing a HIPAA Risk Assessment using the Network Detective HIPAA Compliance Module is your best opportunity to protect yourself from a costly violation of the HIPAA Security Rule and the stiff fines that are often levied on those who fail to take pro-active measures to prevent them.